FAQ

Answers to your questions about Tidely

Find quick and easy answers to all your questions about Tidely. Can't find what you're looking for or need personalized advice? Don't hesitate to send us an email – we're here to help.

Can I test Tidely for free and without obligation?

Yes! After a personal consultation, we offer you the opportunity to test Tidely for free for 7 days. It is completely non-binding and requires no payment details. This trial phase gives you a comprehensive look at all the features and benefits Tidely has to offer. Afterward, you can simply add your payment method to continue using Tidely.

A bonus from us: All plans include personalized onboarding so you can perfectly tailor Tidely to your company right from the start.
Simply book a call now and request your 7-day Tidely trial.

Can I try out Tidely with sample data?

Yes! When you sign up for tidely, your account is already filled with test data so you can immediately try out all the features. This allows you to quickly and easily see what tidely can do for you. If you want to continue working with your own data, you can simply delete the test data and connect your accounts.

Test for free now

Is my data safe with Tidely?

Yes! All the information we store is encrypted using powerful algorithms, the same kind used by banks.

  • Bank-level encryption: We use highly secure 256-bit SSL RSA encryption to encrypt and transmit your data.
  • Servers in Germany: We host your data where the biggest companies are—in the highly secure Amazon Web Services (AWS) data center in Frankfurt am Main.
  • GDPR compliant: All data in Tidely is stored and handled in compliance with GDPR.

Further information on data protection can be found in Tidely's privacy policy.

How many banks does Tidely support?

Currently, tidely supports over 5,000 banks, savings banks, cooperative banks, credit cards such as American Express, as well as Penta and PayPal from Germany and Austria. The number of financial institutions is constantly expanding. You can easily check if your bank account is supported here - Bank finder tool

How can I connect ERP, accounting, and invoice management systems to Tidely?

It’s very simple. You can easily sync your tool with Tidely via data sources, and your data will then be updated automatically in the background.

Tidely has interfaces for most common ERP and accounting systems. You can check here to see if your tool is supported.

To connect to Tidely, you need an account with the provider and a Tidely Professional, Business, or Enterprise account.

What are the differences between the four Tidely subscription plans?

​Tidely offers four different subscription plans tailored to the varying needs of businesses:​

  1. Starter: For freelancers and small businesses. Includes 1 company, 1 user, and 1 bank account. Support is provided via email.
  2. Professional: For start-ups and small businesses. Includes 1 company, 2 users, 5 bank accounts, 1 ERP integration, and 1 API interface. Support is provided via email and chat. ​
  3. Business: For scale-ups and larger companies. Includes 3 companies, 5 users, 10 bank accounts, 3 ERP integrations, and 3 API interfaces. Support is provided via email, chat, and phone. ​
  4. Enterprise: For more complex corporate structures. Offers custom solutions with an unlimited number of companies, users, bank accounts, and API interfaces. A personal consultant is available. ​

The main difference between the plans lies in the number of supported companies, users, bank accounts, and available integrations, as well as the level of support provided. While the Starter plan offers basic features for sole traders, the higher-tier plans provide advanced functionality and integrations suitable for growing businesses and more complex structures. You can find a detailed breakdown of the differences here.
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You want to test Tidelytry it out for free?

Understanding, testing, and implementing Tidely is simple and transparent.
Here is what to expect:

Simply create your Tidely trial account here or by clicking the "Start your free trial" button.

You can test all of Tidely's features for 7 days for free, with no credit card required.

Convinced? Add a payment method in the app and you can use Tidely permanently!

What are you waiting for? Book a personal consultation right here with:

Frederik Schroeder, Senior Account Manager at Tidely
Frederik Schroeder
Senior Account Manager
Christopher van der Meyden, Senior Sales Consultant at Tidely
Christopher van der Meyden
Senior Sales Consultant

Try Tidely free for 7 days

Simplify your cash flow forecasting with Tidely and make informed decisions for sustainable growth.

Developed and hosted in Germany
Bank-level encryption
GDPR compliant
Book a consultation now