Tidely Support

Your business is growing – our support keeps pace

Our goal is to support you so that you can focus entirely on growing your business. A German customer support team with deep expertise in all finance-related topics is by your side five days a week!

A preview of the custom support provided by Tidely
Over 2,000 companies already trust Tidely
Dynamic Biosensors
Kölle Zoo
Dealcode
Deep Neuron Lab
Rackets
Secure system
ContentPepper
Recup
ChiroHype
Home care
Dynamic Biosensors
Kölle Zoo
Dealcode
Deep Neuron Lab
Rackets
Secure system
ContentPepper
Recup
ChiroHype
Home care
Dynamic Biosensors
Kölle Zoo
Dealcode
Deep Neuron Lab
Rackets
Secure system
ContentPepper
Recup
ChiroHype
Home care

Personal, fast, competent & no chatbots

We know how valuable your time is. That’s why we place great importance on fast response times. It is also important to us that you receive support in your own language. Our German support team not only knows Tidely inside and out, but also understands your specific needs and challenges.

Personal onboarding for all new customers

Every new customer on the Professional plan or higher receives a one-hour personal onboarding session to clarify all the details and perfectly tailor Tidely to your individual needs! For the Starter subscription, personal onboarding is conducted in small groups.

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Chat & email support for all your needs

Our German-speaking support team is available via chat and email five days a week to answer all your questions and assist you every step of the way.

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Technical support and developer assistance for complex matters

Sometimes things get more complex. For those cases, we offer technical support and developer assistance. We dive deep into the details to solve even the most complex challenges for you.

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What our customers are saying:
Tidely's impact on liquidity management

As an independent Pilates studio, we face new challenges and changes every day—and not just since the pandemic. Thanks to tidely, we can focus on our fitness offerings without worrying about outstanding invoices, and we can easily ensure our long-term liquidity.

Lukas Fehling
Lukas Fehling
Management
,
Pilates Sports

What I like about tidely is that I can get a clear overview of how our cash flow behaves under different scenarios in just a few minutes. All bank accounts can be connected and synchronized in real time.

Joshua Schmid
Joshua Schmid
Managing Director
,
Space Forge

We finally have the ability to automate our accounting processes, which saves us countless hours of work and a lot of stress! Tidely allows us to create detailed financial plans exactly the way we want them, and we are very grateful for that!

Leon Jakupi
Leon Jakupi
Management
,
mmb

I have been creating plans for the coming year for 30 years. I have never finished so quickly, and I also believe that the plan has never aligned so accurately with the actual situation. Because I am connected to my account, I can no longer forget anything or simply leave things out.

Ute
Ute
Managing Director
,
Passepartout Rental Service

Highly intuitive software! The user-friendly interface makes it easy for even untrained users to get up and running quickly and intuitively. This allows you to achieve initial results in no time and contribute to the company's transparency.

Kevin
Kevin
CFO
,
EVOMECS GmbH

Tidely is a tool that gives us an up-to-date overview of our financial status. It also greatly simplifies our cash flow planning. The interface is incredibly clear and features a very innovative design. So far, the program has saved us a significant amount of time and improved our workflow.

Franz
Franz
Managing Director
,
MH Consulting

In my view, Tidely is one of the most useful tools for e-commerce companies. Since implementing Tidely, my overall peace of mind has completely changed. Tidely gives me a great sense of security and lets me sleep soundly, simply because I know I have a clear view of all my numbers now.

Dennis Baltzer
Dennis Baltzer
CEO & Founder
,
BETTER BE BOLD

Finally, no more Excel-based cash flow planning! Connecting your company accounts makes reconciling and categorizing transactions so much easier. Plus, the automated categorization based on historical transaction data saves a significant amount of time.

Alex
Alex
Managing Director
,
Flies Real Estate Ltd.

The ability to easily create categories and rules, the automatic synchronization of all bank accounts, and the scenario planning features all round out a straightforward and secure approach to liquidity management for our company. A standout feature, however, is the excellent customer service and support, which provides truly tailored solutions.

Mairita
Mairita
Financial Operations Manager
,
Dynamic Biosensors GmbH

With Tidely, I can provide figures quickly, and that is simply invaluable! I have much better visibility into our liquidity and can justify the numbers to bank advisors and my employees at any time.

Alexandra Mehlis
Alexandra Mehlis
Managing Director
,
Mehlis Consulting GmbH

I would honestly recommend Tidely to every company. I can’t think of a single business where it wouldn’t be useful. After all, if you don’t have an overview of your liquidity, you’re flying blind—and whether you succeed or not is just down to luck.

Andreas Düvel
Andreas Düvel
Senior Franchise Consultant
,
HOMECARE - Your Daily Living Assistants

You want to test Tidelytry it out for free?

Understanding, testing, and implementing Tidely is simple and transparent.
Here is what to expect:

Simply create your Tidely trial account here or by clicking the "Start your free trial" button.

You can test all of Tidely's features for 7 days for free, with no credit card required.

Convinced? Add a payment method in the app and you can use Tidely permanently!

What are you waiting for? Book a personal consultation right here with:

Frederik Schroeder, Senior Account Manager at Tidely
Frederik Schroeder
Senior Account Manager
Christopher van der Meyden, Senior Sales Consultant at Tidely
Christopher van der Meyden
Senior Sales Consultant

More Tidely features for every requirement inCash flow management

Tidely provides all the tools for seamless management of complex financial structures and efficient liquidity management. From precise reporting and user-friendly exports to a customizable dashboard and efficient auto-categorization.

A preview of the Tidely software

Reporting & Exports

Tidely's tools for analysis, reporting, and exporting empower you to make informed financial decisions. Learn how to create tailored reports and export them in various formats.

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A preview of the Tidely software

KPI Dashboard

With Tidely, you will never lose track of your finances again! Learn how to put together a custom dashboard with all your key KPIs and track them in real time.

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A preview of the tools you can integrate with Tidely

All Integrations

Tidely offers native integrations with all common accounting, ERP, and invoice management tools. In addition, accounts from more than 5,000 banks can be connected.

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A preview of the Tidely software

Team & Company Organization

With Tidely, you can easily manage complex team and company structures. Learn more about access management for team members and how you can easily control all your companies with Tidely.

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Try Tidely free for 7 days

Simplify your cash flow forecasting with Tidely and make informed decisions for sustainable growth.

Developed and hosted in Germany
Bank-level encryption
GDPR compliant
Book a consultation now